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Data We Collect About You
We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as "your data" for short.
Account Information
To create an account, you must provide a valid email address and password. If you choose to sign-up and/or authenticate using a third-party account (e.g., Facebook, Google), you authorize us to obtain account information from the third-party platform.
Financial information
To make a purchase, you may need to provide a valid payment method (e.g., credit card or PayPal account). Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions.
If you wish to monetize your Channel or receive donations / support through our platform, you must provide an account to receive funds and tax information, which may include your name, address, and taxpayer identification number if the amount is greater than $500 usd.
Content you send
(For Sellers) You can upload and create content such as video classes, text / digital books, photographs and artwork.
Your account profile may display information about you and your activities. This information can be accessed by others. Your videos may be viewed and accessed by others, and associated metadata (eg titles, subtitles, descriptions, tags, etc.) may be viewed by others. You can choose to limit the availability of data on your profile and videos.
Your interactions during events such as comments, "likes" with other users may be seen by others.
If you submit videos to us, we may analyze such content using a variety of techniques, including automatic review algorithms, for the sole purpose of ensuring that your content complies with our terms of use.
Acceptance and Changes
By registering, downloading or using our services, you agree to this Privacy Policy, which is part of our Terms of Use. We may modify this Privacy Policy from time to time. We will post any amended version of our Privacy Policy on the Ifareo Privacy Policy page. If we change the Privacy Policy in a way that materially diminishes our commitments to you, we will send a notice to registered users by email or other methods.
Children's privacy
We do not knowingly collect personal information from persons under the required minimum ages specified in this document. You must be at least 13 years of age or the age of majority in your jurisdiction, whichever is greater, to use our services. Persons under the applicable age may use our services only through the account of and with the participation of a parent or legal guardian. If you are a parent or legal guardian who believes that your child has provided personal information to Ifareo without their consent, you may ask us to delete such information by contacting us at info@ifareo.com
We are not responsible if the data provided by the minor is false and used to access all the functions of the platform.
Other information you can send
You may submit data to us for limited purposes, such as requesting customer support; participate in a study or survey; participate in contests or sweepstakes; apply for a job; or register to receive communications from us or from another user.
Information collected automatically
We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (for example, browser type, operating system, basic device information), the web page you visited or the search query you entered before communicating with us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set out in our Cookie Policy.
Information collected by third parties
Some third parties may collect data about you when you use our services. This may include data you submit (such as payment information) or information collected automatically (in the case of third-party analytics providers and advertising partners).
We may obtain data about you from third parties. We may combine that data with information we have collected. For example, some advertisers or advertising platforms may allow us to determine what other online services you might use so that we can place relevant ads on those services.
How we use your data
We may use your data for the following purposes:
* Identification and authentication: We use your data to verify you when you access your account.
* Operation of our services: We use your data to provide our services, process and fulfill orders, provide customer support, and otherwise fulfill our contractual obligations to you. We (and/or our third party vendors) use your financial information to process purchases made by you and to pay you amounts you have earned.
* Communicate with you: We use your data when we communicate with you (for example, when we respond to a customer service or other inquiry).
* Improve our services: We use your data to understand how our services are used and how we can improve them. In general, we analyze aggregated data, rather than data from specific users. However, we may need to look at a specific case to address a specific problem (for example, a bug that affects only a few accounts).
* Personalization of your experience: We use your data to personalize the service for you. This may include remembering your language or volume preferences or displaying videos you might enjoy, depending on your viewing choices.
* Marketing and Advertising: We use your data to show you ads on third-party sites and to measure the effectiveness of those ads.
* Exercise of our rights: When reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Use.
* Legal compliance: We use your data when we are legally required to do so. For example, we may need to collect your data to respond to a subpoena or court order.
* Protection of your information: where applicable, we may anonymise, backup and delete certain data.
We may use algorithms and other automated means to implement any of the foregoing.
Whenever we process your data for one of these purposes, we have determined that one or more of the following legal bases apply:
* Execution of a contract;
* Legitimate commercial interest;
* Compliance with a legal obligation; either
* Consent
With Whom We Share Your Data
We share data with third parties as follows:
* As you instruct: We may make your profile and videos available to others as you instruct in using our services. We may share your data with persons to whom you have granted account-level access.
* With your consent: We may share your data with third parties where we have obtained your express consent to do so.
* Authorized vendors: We may share your data with third-party vendors that help us operate our services, process orders, and comply with your instructions and our contractual obligations. This includes payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM) vendors, and shipment vendors.
* Advertising: We may share your data with advertising companies to display relevant ads to you, and to measure the effectiveness of those ads.
* Analytics: We may share your data with analytics providers which help us understand how customers are using our services.
* Affiliates and advisors: We may share your data with our auditors and advisors for planning, financial reporting, accounting, auditing, tax filings, and legal compliance. We may share your data with our affiliates to the extent necessary to provide you with the services ordered.
* Certain legal situations: We may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction.
* Aggregated or anonymized information: We may publicly disclose non-personal aggregated or anonymized information such as our number of visitors and registered users.
We use reasonable efforts to screen providers for their privacy and data security practices. We require such providers to agree to protect the data we share.
Organization-managed accounts
You can create an Ifareo account using an email address provided or assigned by an organization (such as your work email address). If the organization establishes a direct relationship with us, it may, upon notice, convert your personal account to become part of the organization's account.
This means that the organization can:
* Access information about your account activity;
* Take control of the account, including any content uploaded before or after the date the organization converts your account to the organization account; I
* Delete your account.
If you register for an Ifareo account using an email address provided to you by an organization, Ifareo may share your personal information (eg, name, email address) with that organization. If you do not want an organization to access or control an account, please use a personal email address and do not use an organizational email address when creating an account.
Legal and Safety Related Disclosures
We may disclose your data in response to official requests (eg, court orders, subpoenas, search warrants, national security requests, etc.) ("requests") that we receive from government authorities or parties to legal proceedings.
We handle US requests in accordance with US law. If the request originates from a foreign jurisdiction, we will typically disclose information when we have a good faith belief that disclosure is permitted under both US and local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
We may disclose user data when we reasonably believe that someone's life is at risk. For example, if we become aware that a person is threatening to commit suicide, we may share that person's data with appropriate entities who may have the ability to help.
We may disclose user data to report suspected wrongdoing. We report suspected child exploitation content to the National Center for Missing & Exploited Children (NCMEC) along with the data that identifies the user uploading it.
We may disclose user data in situations involving legal claims against us or one of our users. If you submit a Digital Millennium Copyright Act (DMCA) or other takedown notice, we may share that notice with the affected user. If you dispute that notice, we may share your response with the complainant.
We may share your data with potential transaction partners, advisers and others in the event our business is acquired, in whole or in part, by a third party. In such event, we will use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.
Data retention
We retain your data for as long as you have an account. When you close an account, we will delete your content, including your videos. We may retain records of information collected automatically (for security and internal analysis purposes); Your email address; your tax information; communications with you; and your transactional information (for auditing, tax and financial purposes). When we no longer have a business reason to retain the data, we will delete or anonymize it.
We retain deleted videos on our servers for a short period in case you want to reverse the deletion. Once we delete a video, we may not be able to get it back. If you've previously made a video public, the video or its thumbnail may be visible in a search engine's cache for a while. We have no control over search engines; however, we will send, upon request, a removal request to major search engines.
If we receive legal process relating to your account, we will retain your data for as long as we believe in good faith is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in any wrongdoing, we may retain your data to defend or enforce our rights.
Communications from us
emails
If you create an account, you may receive commercial emails from us. This includes newsletters and offers, transactional emails from us (for example, emails confirming transactions and/or providing information about your account).
mobile device communications
We may, with your consent, send push notifications in our applications. You can disable them by rejecting them or by changing the application settings. To the extent provided, we may, with your consent, send SMS messages to your mobile phone for authentication and security purposes. You can opt out of receiving such messages at any time.
Protection of your information
We use physical, technical and organizational security measures to protect your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. We recommend that you use a unique, hard-to-guess password for your account and not share it with others. You should only grant access rights to people you know and trust, and even then you should be careful when granting all access rights. You should monitor your account regularly. If you believe someone has gained access to your account without your permission, please contact us immediately so we can investigate.
Your responsibilities
You may receive data from other people when you use our service. If you receive information from other users, you must process that information in accordance with its published privacy policy and all applicable laws, including those relating to privacy, data security and online marketing.
Thirdparty services
We may provide links to online services that we do not own or operate. These services are outside of this Privacy Policy and we have no control over the data they collect. For example, if you click on an advertisement, you may be taken to the advertiser's website. Once on a third party site, your data may be collected by others. We recommend that you read the privacy policies of such services before using them.
You may use our service through third party sites and to send you offers. For example, you may view a video that is embedded on a third party site or use one of our applications on a third party platform. This Privacy Policy covers our applications and video players, but does not cover any third party sites or third party video players.
International Data Transfers and Certain User Rights
Data location
Ifareo I is based in the United States. We provide services globally using computer systems, servers, and databases located in the US. When you use our services from outside the US, your information may be transferred to and processed in the US. Please note that US data and privacy laws may not be as comprehensive as those in your country. Residents of certain countries may be subject to additional protections
GDPR (EEA and UK Users)
This applies only to natural persons residing in the European Economic Area and the United Kingdom (for the purposes of this section only, "you" or "your" shall be limited accordingly). It is Ifareo's policy to comply with the EEA General Data Protection Regulation (GDPR). Pursuant to the GDPR, we may transfer your personal information from your home country to the US based on the following legal bases:
* Legitimate business interests: We would not be able to provide our services or comply with our legal obligations without transferring your personal information to the US.
* Our use of Standard Contractual Clauses (also known as "Model Clauses") where applicable.
You have the right to: opt out of non-essential cookies (see our Cookie Policy); access, correct, delete, restrict or object to our use of your personal information; be forgotten; port your data; and withdraw consents. We allow the exercise of these rights mainly through our services (which we reserve the right to modify). For example, we allow users to change their information, download their videos, and close their accounts. We also comply with our obligations in response to direct requests. We will endeavor to process requests within one month. Please note that we may not be able to comply with requests to the extent that they cause us to violate any law or infringe the rights of any other person. We reserve the right to request proper identification. We will process requests free of charge unless an unreasonable cost is imposed on us.
California Users
Under California's "Shine the Light" law, California residents have the right to opt out of disclosing information to third parties in order to allow such third parties to directly market their products and services. At this time, we do not participate in this type of disclosure.
Under the California Consumer Privacy Act (“CCPA”), California consumers have the following rights, which may be exercised directly or, in certain cases, through an authorized agent:
Right to know. You have the right to request information about the categories and sources of personal information we collect, our purposes for collecting the information, and the types of third parties that receive that information. Details about our data collection. In addition, you have the right to request a copy of your personal information. You can exercise this right once per 12-month period.
Right to Delete. You have the right to request that we delete some or all of the personal information we hold about you. Deletion of all data will usually require deletion of your account, along with all content, including your videos. Notwithstanding the foregoing, we may retain information to provide the services you have requested, complete transactions, comply with opt-out options, prevent fraud, spam and other abuse, comply with our legal obligations, cooperate with law enforcement, and exercise and defend our rights.
Don't sell. You have the right to opt out of the sale of your personal information and to request information about whether we have sold your personal information in the last 12 months. When you use our services, we may share your personal information with advertising partners in a way that may constitute a sale under the CCPA. You may opt out via the link provided on the applicable page or application. If we do not provide an opt-out mechanism, it is because we do not have a good faith belief that your personal information is being sold.
Non-discrimination.
We will not discriminate against you for exercising any right in this document.
In order to exercise your rights to know and delete, we must be able to verify your identity as the owner of the Ifareo account you are inquiring about. We may not be able to comply with your request until we are able to. In general, we verify identity by confirming that you are the owner of the email address associated with the account. An authorized agent submitting a request on your behalf must also have access to the email address associated with the account, along with sufficient evidence that you have authorized that person to submit the request on your behalf. Although you do not need to have a Ifareo account to submit a request, we may not be able to locate certain information to process your request if you do not have one.